We have addressed these concerns with our supplier and ordered more durable vape mouthpieces. If this issue still arises for you don't hesitate to send us a message from our homepage, we will send you a few new mouthpieces free of charge so you can have spares in case it ever happens again!

When you inhale and the light blinks instead of glowing, this means the battery is dead. We recommend charging for 15-30 minutes before trying again. Be sure to test different chargers and ensure the light is glowing while the battery is charging. If the issue persists please return to the retailer from which the product was purchased in order to receive an exchange.

This is one of the most commonly occurring issues with vapes across the whole market. When you inhale and there is no airflow, this means the airflow chamber has been obstructed by oil, we have compiled several ways to help mitigate this issue. If one method does not work, test the next until the issue is resolved.

-To prevent: Store vape at room temperature vertically, avoid keeping up-side-down for long periods of time. Let oil settle to bottom of cartridge before attempting the following solutions.

1. Alternate forcefully inhaling and exhaling (like CPR) through the mouth piece to clear clog.

2. Warm oil slightly to increase viscosity of oil, making easier to clear. Briefly set in warmer area like window sill or use hands (body heat) to warm the oil for several minutes before retrying method one.

3. Insert paper clip or toothpick into mouthpiece to attempt to clear oil clog manually. Then inhale to test is clog has been cleared.

There could be a few things causing your vape to leak. First inspect the cartridge through the window and determine if it has been cracked or damaged, if so discontinue use to avoid risk of shock and address the concern with the retailer of origin. If the clear plastic cartridge is in tact inspect the seal between the body of the vape and the mouthpiece, there may be an imperfect seal causing leaking, if so, carefully remove mouthpiece and silicon seal. Clean these pieces and the body of the vape using a damp rag or Q-tip with Isopropyl Alcohol, then reassemble and allow to dry for several minutes before use.